Email and Communication Skills

A person using a laptop for video calling, with email interface visible on screen. The image shows an older adult comfortably navigating digital communication tools.

Master Digital Communication

In today's connected world, effective digital communication is essential. Our course will help you confidently navigate email platforms and video calling tools, bringing you closer to friends, family, and colleagues.

  • Set up and manage email accounts
  • Master video calling applications
  • Learn about online communication safety
  • Create and send professional emails

Email Basics

Learn to create, send, and organize emails efficiently. Master attachments, CC, and BCC functions.

Video Calling

Discover how to set up and use popular video calling platforms for seamless virtual meetings.

Online Safety

Understand the importance of online safety and learn to protect yourself while communicating digitally.

What You'll Learn

Learn how to create an email account, organize your inbox, and manage contacts. We'll cover popular email platforms and teach you how to navigate them with ease.

Master the art of video calls using popular applications. You'll learn how to set up your camera and microphone, join meetings, and troubleshoot common issues.

Discover the dos and don'ts of online communication. Learn how to write professional emails, use appropriate language in digital contexts, and maintain privacy.

"This course has opened up a whole new world of communication for me. I can now easily connect with my grandchildren through video calls and manage my emails like a pro!"

Sarah, 62, Course Graduate